![]() I would then probably dual boot it with a Linux Distro and if the company tasks allows it work in Linux. If the fault reappears then it could be motherboard or Windows itself. If the fault does not reappear in a month, consider it cured. Boot it back into Windows and check that all is still well and it should be. (NB You or someone has recently changed that and it could be the cause.) After reassembling, I would then: check CPU temp again use a live Ubuntu Distro to check SMART values of SSD and as the Ubuntu Distro starts you can select a RAM check and you can leave it running overnight. If it where mine I would check the CPU temp in UEFI/BIOS and then strip it down to inspect motherboard for any visual issues, clean filters, re-seat CPU with new thermal paste, re-seat RAM, remake connections to SSD, maybe change CMOS battery, etc. If not and the company are OK for you to tackle it and you feel that you want to then it is a job of eliminating all possibilities. ![]() I see that it is a company laptop and maybe it is still in warranty and for that you need to check with your company before you take it apart and in any event if it is in warranty let Dell sort it out. I suspect that unless that dump file catches anything you will always wonder what is causing the crash. ![]()
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